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We believe the purpose of our business is to create superior value for all our stakeholders through a dedication to service, treating others as we would want to be treated, a long-term orientation, and the highest standards.
Core Values and Beliefs
Our purpose is to create superior value, which means meeting the needs of people, both individually and in groups, better than other organizations like us.
We must do this for all our stakeholders (customers, employees, shareholders, suppliers, communities, and society as a whole) in an appropriate balance while improving the tradeoffs between and among our shareholders' interests over time.
We value a dedication to service as shown by the characteristics of placing service to others above self-interest and of demonstrating a genuine customer focus.
We believe in treating others as we would want to be treated by showing respect for all individuals, pursuing a cooperative approach in our dealings with others, remembering the importance of our people and their diverse skills in everything we do, and having fun as we work.
Our long-term orientation causes us to embrace change rather than fear it, to commit ourselves to lifelong learning, and to balance our self-confidence with humility.
We pursue the highest standards in everything we do, including a commitment to honesty and integrity, honorable competition, management by fact, taking responsibility and being accountable, continuous improvement, and planning. |
